CRM Developer

Job Description

Joining Arup Arups purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Were looking for a D365 Developer to join our Client Systems Team, supporting and maintaining the D365 application at Arup. Our globally distributed team of five works closely with regional and global user groups, business analysts, and marketing teams to identify, implement, and support key business requirements. Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it! https://youtu.be/OS-adlHH4sw?si=Z6na_qDzuqTl_hfa The Opportunity At Arup, you belong to an extraordinary collective in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity do socially useful work that has meaning to Arup, to your career, to our members and to the clients and communities we serve. This role offers a fantastic opportunity to get hands-on with all aspects of D365 development, including integration with both internal and external applications. With a lean, globally distributed team and a large user base, theres never a dull moment. Our developers work across a range of technologies, constantly seeking ways to improve processes and increase efficiency. We actively encourage experimentation with new tools and techniques to stay at the forefront of innovation. As a D365 Functional Analyst, youll design and deliver solutions that make a tangible difference to our engineering teams and the services we provide to clients. Youll translate business requirements into high-quality CRM solutions, implement best-practice development for incremental changes, and provide end-user support across multiple functional modules. Youll also play a key role in the ongoing maintenance of our CRM in a business-as-usual capacity. To thrive in this role, youll need strong technical expertise in Microsoft Dynamics and a proven track record of delivering effective solutions. Experience supporting CRM across multiple regions is essential. Youll be comfortable working in a fast-paced, evolving environment with a strong focus on continuous improvement. You should apply if youre proficient in: Developing new and modifying existing software using C#/Javascript Developing new and maintaining existing SSIS packages and SSRS reports Implementing and supporting existing MS Dynamics configurations and custom extensions and reporting on a day-to-day basis to the client systems service leader Working closely with business stakeholders in understanding process needs, producing high quality product functional specifications and technical solutions Providing expertise in both a configuration and technical capacity, following best practice CRM standards in solution design, testing and implementation Delivering business changes to CRM modules Understanding and promoting the Microsoft roadmap and future direction to ensure that proposed designs are scalable and in line with that vision Responding in a timely manner and taking ownership of user-support requests and incidents Playing an active part in our team: helping to build an inclusive environment, sharing your knowledge, and promoting development best practices with colleagues within the team and the wider Arup community Did you know: Our Digital Technology team are proud winners of the IT Team of the Year for 2021 at the Chartered Institute of ITs UK IT Industry Awards. Is this role right for you? Essential skills and knowledge the candidate must possess: Demonstrable evidence of working with Dynamics 365 online. Experience of global customer base would be an advantage Development experience with: Dynamics 365 online (plus configuration experience) C# .Net for plugins Dynamics 365 JavaScript/jQuery Power Automate Flows Azure components Usage of 3rd party APIs SSIS packages and Kingswaysoft integration toolkit SSRS reports and SQL queries Experience with Microsoft DevOps principles and techniques, GIT source code control and automation Ability to solve complex problems and openness in sharing your knowledge and thinking with others Strong team working skills with ability to build trusted relationships with people and groups with diverse backgrounds