CRM Executive

Job Description

*Job Description: (CRO) - Focuz Academy* *Position:* (CRO) *Location:* Kochi, Kerala *Organization:* Focuz Academy *About Focuz Academy:* Focuz Academy is a premier institution dedicated to providing quality distance education to students. Our mission is to empower learners with the knowledge and skills required to excel in their careers. *Job Summary:* We are seeking a skilled and experienced Conversion Rate Optimizer (CRO) to join our team. The ideal candidate will have a strong background in lead monitoring, experience with CRM software, and expertise in optimizing conversion rates. *Key Responsibilities:* - Track and analyze incoming leads from various channels. Identify patterns and areas for improvement to enhance conversion rates. - Utilize CRM software to manage lead information, monitor engagement, and analyze data to inform optimization strategies. - Develop and implement strategies to optimize conversion rates across digital platforms. Conduct A/B testing, analyze results, and refine approaches based on data insights. - Collaborate with the marketing and web development teams to ensure a seamless and user-friendly experience. - Monitor key performance indicators (KPIs) related to conversion rates. Prepare and present reports on conversion metrics, trends, and improvement initiatives to senior management. *Qualifications and Requirements:* - Proven experience in conversion rate optimization, lead monitoring, and CRM software management. - Strong analytical skills with the ability to interpret data and make data-driven decisions. - Excellent communication and interpersonal skills. - Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and analytics tools (e.g., Google Analytics). - Ability to work under pressure and meet deadlines. - Bachelor's degree in Marketing, Business Administration, or a related field is preferred. *Benefits:* - Competitive salary and performance-based incentives. - Professional development opportunities. - A supportive and collaborative work environment. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Fixed shift Morning shift Work Location: In person