CRM (Helpdesk) Health Insurance Claims

Job Description

Job description Company: ICICI Lombard (via Watch Your Health Pvt. Ltd.) Locations: Hyderabad, Chennai & Delhi (In-person only) Job Type: Full-time, Permanent Salary: ₹18,000 – ₹23,000 per month Job Summary: We are hiring a CRM Executive – TPA (Male candidates only) to support queries, supporting TPA claim procedures, and traveling locally for client servicing. Key Responsibilities:CICI Lombard’s health insurance claims process. This client-facing role involves handling corporate emplo Act as the on-site CRM representative for TPA-related health insurance claims. Resolve employee queries about policy coverage and health insurance claims. Guide corporate employees in using the claims submission app. Act as the Single Point of Contact (SPOC) for corporate clients. Collect, verify, and forward documents required for claim processing. Coordinate with ICICI Lombard’s TPA and internal claims teams for quick settlements. Follow data privacy and health insurance compliance protocols. Travel locally twice a week for branch visits and client interactions. Candidate Requirements: Male candidates only (due to client visits and frequent travel requirements). Graduate in any stream. Minimum 2 years of experience in the TPA or health insurance industry. Strong communication skills in English (verbal & written). Willingness to travel within Mumbai, Hyderabad, Chennai, or Delhi, based on posting. Perks & Benefits: Provident Fund (PF) Leave Encashment Performance Bonus Annual Bonus Work Schedule: Day Shift Full-time, In-person Role Travel twice weekly for branch/client visits How to Apply: Send your updated resume via WhatsApp to: +91 7400195068 or apply on recruiter21@gmail.com Subject Line: CRM (Helpdesk) – Immediate Joiner Industry: Hospitals & Health Care / Health Insurance / TPA Employment Type: Full-time, Permanent Work Location: In-person (Mumbai, Hyderabad, Chennai & Delhi) Pay: ₹18,000 – ₹23,000/month + Yearly Bonus Apply here: https://lnkd.in/dkYMcNKP Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Provident Fund Shift: Day shift Education: Bachelor's (Required) Language: English (Required) Location: Delhi, Delhi (Preferred) Willingness to travel: 50% (Required) Work Location: In person Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Provident Fund Shift: Day shift Work Location: In person