Job Description

Responsibilities Create and maintain long-term relationships with clients Asking for payment from clients over the phone and by mail. Need to do regular follow up regarding the payment Understand client queries and solve the queries in proper manner. Give or support the participants/clients about company products or services. Acting as a point of contact for complaints and escalating issues to the concerned department. Manage CRM data, ensuring accuracy and completeness of customer records. Preference will be given to the candidates from Hotel/Hospitality industry experience in dealing with clients.