Business sourcing and relationship management of sourcing channels , Co-ordination with internal stakeholders, End to End process coordination of loan disbursement

Conduct market research, including area mapping, to identify sales possibilities and evaluate customer needs. Actively seek out new sales opportunities through cold calling, networking, social media, existing customers and leads provided by the Bank. Plan and carry out sales and marketing activities, in the assigned areas/ markets. Plan and organize meeting with potential clients, evaluate their needs and achieve sales of products and services of the Bank.Help branches to plan and conduct customer meets.Participate in exhibitions and other local events on behalf of the Bank, in consultation and approval of reporting manager, with an objective of promoting the brand, product and services of the Bank.Collaborate with team/ branches to achieve optimum results.Identify and utilize opportunity for cross selling of other retail products and services of the Bank.

Job Purpose : To ensure quality of customer service, gold collateral / asset quality & Process adherence, there by achieving growth the objectives of the organization. ( 1.Customer service - TAT for servicing a client, 2. Client retention to reduce attrition) Functional Responsibilities : To conduct valuation and verification of gold ornaments with respect to weight, purity & Detect spurious, low purity gold and frauds to mitigate the risk.Ensure that proper KYC and other prescribed documentation process is followed before and after the disbursement of loan Adhere the Policy, Process & other guidelines of the bank. Improve the existing process to overcome the probable risk. Maintaining the TAT in the timely disbursement of Gold loan. Retention of customers / portfolio by meaningful engagement time to time. Secure safe room operations, security measures, day to day working of branch.Follow up with the customer for timely interest collection, repayment and reduce NPA to zero. Compliance of internal audit matters. Close the issues pointed out in in audit with in the TAT. Cross Sell of other products / services of the bank.Maintain liaison with Gold loan department/ Departments in Zonal/ Head Office for speedy resolution of problems faced by branch.Eligibility & Perks:GraduationPriority for Candidates with experience in sales & marketingCandidate's on notice period can also apply.Vacancy & LocationVacancies Across Bangalore

CSB Bank Opening for Customer Relationship Officer - BengaluruJob Purpose : Organized, attentive Customer Relationship Officer to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals The Bank Teller will respond to customer requests and inquiries, Functional Responsibilities : (1) Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions (2) Informing customers about bank products and services (3) Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete (4) Maintaining and balancing cash drawers and reconciling discrepancies (5) Packaging cash and rolling coins to be stored in drawers or the bank vault (6) Keeping a clean, organized work area and a professional appearance (7) Handling currency, transactions, and confidential information in a responsible manner (8) Maintains customer confidence and protects bank operations by keeping information confidential Eligibility & Perks:GraduationPriority for Candidates with experience in sales & marketing.Candidate's on notice period can also apply.Vacancy & Location:Vacancies Across Bangalore

Job Purpose : To ensure quality of customer service, gold collateral / asset quality & Process adherence, there by achieving growth the objectives of the organization. ( 1.Customer service - TAT for servicing a client, 2. Client retention to reduce attrition) Functional Responsibilities : To conduct valuation and verification of gold ornaments with respect to weight, purity & Detect spurious, low purity gold and frauds to mitigate the risk.Ensure that proper KYC and other prescribed documentation process is followed before and after the disbursement of loan Adhere the Policy, Process & other guidelines of the bank. Improve the existing process to overcome the probable risk. Maintaining the TAT in the timely disbursement of Gold loan. Retention of customers / portfolio by meaningful engagement time to time. Secure safe room operations, security measures, day to day working of branch.Follow up with the customer for timely interest collection, repayment and reduce NPA to zero. Compliance of internal audit matters. Close the issues pointed out in in audit with in the TAT. Cross Sell of other products / services of the bank.Maintain liaison with Gold loan department/ Departments in Zonal/ Head Office for speedy resolution of problems faced by branch. Competencies required for role : (a) Customer Service (b) Communication (c) Result Orientation (d) Written skills (e) Ability to liaise with Govt Depts./Police. (f) Alertness (g) Planning and Implementation

CSB Bank Opening for Customer Relationship Officer - CoimbatoreJob Purpose : Organized, attentive Customer Relationship Officer to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals The Bank Teller will respond to customer requests and inquiries, Functional Responsibilities : (1) Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions (2) Informing customers about bank products and services (3) Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete (4) Maintaining and balancing cash drawers and reconciling discrepancies (5) Packaging cash and rolling coins to be stored in drawers or the bank vault (6) Keeping a clean, organized work area and a professional appearance (7) Handling currency, transactions, and confidential information in a responsible manner (8) Maintains customer confidence and protects bank operations by keeping information confidential Competencies required for role :Customer serviceAttention to detailGeneral math skillsVerbal communicationIntegritySelling to customer needsPeople skillsFinancial skillsFinancial softwareThoroughnessDocumentation skills