Lead GenerationVoice ProcessOutbound ProcessNight ShiftExcellent Communication SkillsPerks and benefitsSalary+Attractive Incentives

Proactively identify and generate sales leads through inbound calls and customer interactions.Address customer complaints and concerns promptly, providing appropriate solutions and alternatives within specified time limits.Follow up with customersRequired Candidate profileHSC qualification or equivalent educational background.Excellent communication skills with a customer-centric approach. Previous experience in a voice process or customer service role is preferred

Maintain customer records & refer potential leads to the sales departmentVoice ProcessCustomer CareRotational ShiftHandle Customer Queries

Excellent Communication SkillsVoice ProcessAnswer incoming communications from customersConnect and resolve issues with customers using via verbal & written communicationCustomer CentricConvincing SkillsSolving Queries Over CallRequired Candidate profileExcellent Communication SkillsPerks and benefitsSalary+Performance Bonus

Customer service + Cross Sales voice processHSC & Graduate Freshers can also applyExcellent comms with basic computer knowledge6 days working , 1 rotational offAge - Up to 32 yrs onlyVoice ProcessExcellent communication skills

Voice ProcessHandling Customer QueriesSoft SpokenCan attend & make maximum callsRotational ShiftsBPO ProcessSalary+Good IncentivesPerks and benefitsSalary+Attractive Incentives

Respond promptly to customer inquiries via various communication channels (phone, email, chat).Acknowledge and resolve customer complaints in a professional and timely manner.Possess in-depth knowledge of our products and servicesRequired Candidate profileExcellent verbal and written communication skills.Previous experience in a customer service or similar role is preferred.Proficiency in using customer service software, databases, and tools.

Handle outbound calls in a voice process, addressing customer queries, concerns, and requests professionally.Flexibility to work in day and night shifts as required.HSC qualification or equivalent educational background.Required Candidate profileStrong customer service orientation with a focus on delivering exceptional service.Ability to work from the office and adhere to established work schedules.Freshers are welcome to applyPerks and benefitsSalary+Attractive Incentives

Minimum 2 years of experience as a Team Leader in an International voice process.Minimum of 5 years of work experience in an International Voice Program from premiumcontact centers.GraduateExcellent English verbal communication skills.Required Candidate profileHandle all team-related issues, including people management, conflict resolution & administrative tasks, to maintain a productive work environment.

Provide support to customers regarding products/services, account inquiries,& general queriesAbility to handle customer queries and resolve issues effectively.Strong communication skills, both verbal and written, with a customer-centricRequired Candidate profileFlexibility to work from the office and adapt to changing work schedules.Experience in outbound calling activities, including follow-ups and promotional calls.