Customer Care Executive

1 years

0.17 - 0.25 Lacs P.A.

Kochi, Kerala

Posted:1 month ago| Platform: Indeed logo

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Skills Required

schedule

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Summary: We are seeking a Customer Care Executive to manage and maintain positive relationships with our customers . Salary 17K to 25k Experience - 1 Year Key Responsibilities: Handle incoming customer inquiries and provide timely, accurate information Upsell and cross-sell products/services based on customer needs. Maintain accurate records of customer interactions and feedback. Collaborate with other departments to address customer needs and provide solutions. Identify opportunities for process improvements to enhance the customer experience. Job Type: Full-time Pay: ₹17,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person