Customer Care Executive Blended process Chat Process

- 2 years

1.0 - 2.0 Lacs P.A.

Thane, Navi Mumbai, Mumbai (All Areas)

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Blended ProcessCustomer SupportInternational BPOCommunication Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Handle customer queries via voice and chat support • Ensure prompt and accurate responses to customer issues • Maintain high levels of customer satisfaction • Work in rotational shifts (including weekends and night shifts) • Meet performance and quality targets Preferred candidate profile Excellent verbal and written communication in English • Comfortable with both voice and chat processes • Good problem-solving and interpersonal skills • Willingness to work in rotational shifts • Freshers and experienced candidates welcome

Business Process Outsourcing (BPO)
Denver

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