Customer Care Executive-Freshers

Job Description

Position: Customer Service Associate ( Male & Female ) Experience: Freshers can apply Preferred: Local candidates Key Requirements: Good communication and convincing skills in English Basic knowledge of E-mail and MS-Excel Job Responsibilities: Contact potential or existing customers to inform them about products or services using scripts Answer customer questions regarding products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when required Enter and update customer information in the database Take and process orders accurately Handle customer grievances to maintain the company’s reputation Keep records of calls, sales, and other useful information Job Types: Full-time, Permanent Pay: ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Required) Language: Hindi (Required) English (Required) Location: Ludhiana, Punjab (Required) Work Location: In person Speak with the employer +91 9999293239