Customer Care Executive

- 4 years

2.5 - 3.5 Lacs P.A.

Gurugram, Delhi / NCR

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Sales ProcessInbound Voice ProcessDomestic BPOVoice ProcessOutbound Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the role Go mechanic is looking for an enthusiastic and result-oriented Tele-Sales executive to handle customer queries and drive sales through voice and call processes. The ideal candidate should have excellent communication skills a customer - centric approach and the ability to multitask effectively. looking for immediate joiners. Location: corporate office, 7th floor Tower A, space itech Park, sohna- Gurgaon RD, Block S, sector 49, shift and working hours : 9 hours shift Roaster off Role and responsibility: - handle customer queries via voice call and ensure resolution with a professional approach and ensure lead conversation - Address and resolve customer issues or concern in an efficient and friendly manner. - bulid and maintain positive relationship with customer by deliverying exceptional service. - promoting Gomechanic's service and product to customer. - meet and exceed daily, weekly and monthly and performance matrics - collaborate with team members to achieve individual and team goals. Skill: - bachelor's degree in relevant field is the most - excellent variable communication skills in both Hindi and English - prior experience in T elesales, customer support or BPO process is a plus - ability to work under pressure Type - full- time CTC - 3- 3.5 LPA Travelling allowance - 1500 Performance variable - PF - Insurance -

Motor Vehicle Manufacturing
Gurgaon Haryana

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