Customer Care Executive

Job Description

Qualification: Graduate with good command over English & Hindi. Experience - 1- 2 years (Male/Female) Salary - upto 25k pm Job Location - Borivali Vacancies - 5 DUTIES & RESPONSIBILITIES: 1. Handling Inbound and Outbound calls. 2. Updating details of inquiries in the excel (Name, Contact no., Location, etc.) 3. Understanding client queries, grievances, and suggesting solutions on time. 4. Recording important details of each conversation in excel. 5. Attending regular team meetings to clarify progress and performance-related expectations. 6. Managing and maintaining all the relevant data in excel. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Borivali West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you know excel? Education: Bachelor's (Preferred) Experience: calling: 1 year (Required) Language: Fluent English (Required) Work Location: In person