Customer Care Executive

Job Description

Company Description Law Marshal BPO is a technologically innovative front end receivables agent that integrates cutting-edge analytics with the latest technological advancements. We prioritize our customers and ensure their data is securely managed, saved, and retrieved on demand. Our highly skilled team leverages script-based calling and innovative technology, utilizing tools like dialers, recorders, and office software, to deliver exceptional service. Role Description This is a full-time on-site role for a Customer Care Executive located in Indore. The Customer Care Executive will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and delivering excellent customer service. Day-to-day tasks include attending to calls, resolving customer issues, and assisting with sales-related queries. Qualifications Customer Support, Customer Service, and ensuring Customer Satisfaction Strong Communication skills Experience in Sales Excellent interpersonal and problem-solving abilities Ability to work independently and as part of a team Proficiency in MS Office and relevant communication tools Prior experience in a similar role is a plus Bachelor’s degree in any discipline is preferred Show more Show less