Customer Care Executive

Job Description

Service Executive - Customer Support | Shaadi.com Location: Mohan Estate, New Delhi Position: Service Executive (Customer Support) Openings: 50 Shaadi.com is seeking enthusiastic and customer-focused Service Executives to join our Delhi team. This is a fantastic opportunity to work with one of India’s leading matchmaking platforms, offering a rewarding role in a dynamic environment. Job Highlights Languages Required: Punjabi (Top Priority), English, and Hindi Salary Package: ₹25,000 CTC + Attractive Incentives Type: Full-time, Office-based role Eligibility Criteria Education: Minimum 12th Pass. Experience: At least 3 Month in Outbound Telemarketing or Customer Service. Skills: Strong communication and convincing skills. Clear speech and confident interaction with customers. Fluency in Punjabi or Bengali is a plus. Preferred: Candidates with prior BPO voice process experience. Roles & Responsibilities Assist customers by addressing inquiries and resolving concerns. Maintain a professional and courteous approach in all interactions. Provide support and guidance to ensure customer satisfaction. Why Join Us? Competitive salary with performance-based incentives. Work with a renowned brand in a supportive and collaborative environment. Opportunities for growth and professional development. Job Types: Full-time, Permanent Pay: ₹23,000.00 - ₹25,000.00 per month Benefits: Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: Customer Service/Sales: 1 year (Required) Language: English (Preferred) Punjabi (Required) Work Location: In person