Job Description

Required skills and qualifications: Strong written and verbal communication skills with neutral Indian Accent. Ability to communicate calmly and diplomatically with patients & co-workers. Keen attention to detail, especially involving checking patient details and update the proper information in relevant tool. Proficient in customer service Active listening and comprehension skills Strong customer service skills. Ability to build positive relationships with patients. Education qualification: Degree/10 + 3 years Diploma pass / +2 would be the minimum qualification. Log in hours (Total hours 9:00:00 hrs. & Production hours 8:00:00 hrs.) to be completed adhering to the break schedules & being punctual. Shift Hours: 24/7 window for Male employees and a rotational day shift for Females (any 9 hours login between 6am to 8pm)