Customer Relationship Management Executive

Job Description

Post: Customer Relationship Management Executive (CRM) Qualification: Graduate Location: Sahibabad (Site IV), Ghaziabad Experience: 2-5 years Salary: Up to 25k per month Shift Timing: 9:00 am to 6:30 pm Week Off: Sunday Industry: Manufacturing Industry (Metalworking, Cutting Tools and Machining) Skills: 1. Excellent communication skills, at both Hindi & English language 2. Proficiency in MS Word, MS Excel, MS PowerPoint & Email 3. Ability to conduct rigorous follow-ups Roles and Responsibilities: 1. Coordination of client enquiries, orders, deliveries, payments, and after-sales services. 2. Ensuring all client leads are met after placing orders. 3. Providing after-sales support to satisfy existing clientele. 4. Resolve all of the clients' queries; should be gentle spoken. 5. Responsibilities include handling complaints and escalating concerns to the appropriate parties. HR Megha Contact: +91 78274 16735 Mail ID: recruiter1@koelhireright.com Show more Show less