Customer Relationship Officer| Coimbatore

Job Description

CSB Bank Opening for Customer Relationship Officer - Coimbatore Job Purpose : Organized, attentive Customer Relationship Officer to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals The Bank Teller will respond to customer requests and inquiries, Functional Responsibilities : (1) Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions (2) Informing customers about bank products and services (3) Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete (4) Maintaining and balancing cash drawers and reconciling discrepancies (5) Packaging cash and rolling coins to be stored in drawers or the bank vault (6) Keeping a clean, organized work area and a professional appearance (7) Handling currency, transactions, and confidential information in a responsible manner (8) Maintains customer confidence and protects bank operations by keeping information confidential Competencies required for role : Customer service Attention to detail General math skills Verbal communication Integrity Selling to customer needs People skills Financial skills Financial software Thoroughness Documentation skills