Customer Relationship Officer

Job Description

Location: Kondapur, Hyderabad. Experience: 3+ years Job Type: Full-time About Us: We are a leading laundry services company, providing high-quality cleaning solutions to individuals, families, and businesses. We are seeking an experienced Tele Sales Manager to lead our telesales team and drive business growth. Job Summary: We are looking for a results-driven Tele Sales Manager to manage our telesales team, develop and implement sales strategies, and achieve sales targets. The ideal candidate will have a proven track record in telesales management, excellent communication skills, and the ability to motivate and lead a team. Key Responsibilities: - Manage a team of telesales executives, providing guidance, coaching, and training to ensure sales targets are met - Develop and implement effective sales strategies, campaigns, and scripts to drive sales growth - Monitor and analyze sales performance, providing regular feedback and coaching to team members - Identify and address sales obstacles, developing solutions to overcome challenges - Collaborate with cross-functional teams, including marketing and operations, to align sales strategies with business objectives - Achieve monthly and quarterly sales targets, expanding customer base and increasing revenue - Ensure high levels of customer satisfaction, resolving customer complaints and concerns Requirements: - Minimum 3+ years of experience in telesales management, preferably in the service industry - Proven track record of achieving sales targets and driving business growth - Excellent communication, interpersonal, and leadership skills - Ability to motivate and lead a team, providing coaching and training to ensure sales success - Strong analytical and problem-solving skills, with the ability to identify and address sales obstacles - Experience with CRM software and sales analytics tools What We Offer: - Competitive salary and incentives - Opportunity to work with a leading laundry services company - Collaborative and dynamic work environment - Professional development and growth opportunities.