Customer Retention Executive

1 - 3 years

3.0 - 5.0 Lacs P.A.

Shimla, Telangana

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Customer RetentionLead GenerationCustomer servicesProduct Application ManagementInquiry GenerationCustomer supportPAMTractor Sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

1) Meeting all existing ITL Customer & update their details in App 2) Weekly planning on day wise village coverage- Visible to PAM (Product Application Manager) 3) Meeting new and existing Customers - 4) Addressing Service concerns - immediate closure through Job card opening 5) Lead Generation - unique leads from each village - Lead source will be Customer Referral 6) If needed CRE will connect to concerned PCH for audio call with leads for better understanding 7) Visiting and connecting with 3 hot enquiries along with CH under consultation of PAM

Manufacturing / Agriculture
Delhi

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