Customer Service Assistant

Job Description

Job description Job Title: Customer Care Executive Shift: Rotational (including evenings, weekends, and holidays) Weekly Offs: 2 per week Monthly Salary: ₹20,100 + Night Shift Allowance (Up to ₹3,000) Total Monthly Pay (Before Deductions): ₹23,100 Job Summary: We’re hiring customer care executives for our US inbound voice process, which focuses on sales and upselling. You’ll handle incoming calls from US customers, provide support, and promote products/services to drive revenue. Key Responsibilities: Answer inbound calls and resolve customer queries Promote products and upsell during interactions Handle objections professionally and close sales Update call details in CRM Meet individual and team sales targets Requirements: Strong English communication (verbal & written) Experience in customer service/sales preferred Good multitasking and negotiation skills Comfortable with rotational shifts Basic computer and CRM knowledge Job Type: Full-time Pay: ₹20,000.00 - ₹23,000.00 per month Benefits: Health insurance Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: English (Required) Location: Chandigarh, Chandigarh (Required) Work Location: In person Speak with the employer +91 6370721310