Customer Service Assistant

Job Description

Job description Urgent Hiring for customer service Position: customer service Location: Gurugram Salary: 2.5LPA to 4LPA Interview Mode: Face2Face Role & responsibilities Provide detailed information about our products and services. Assist customers in making informed decisions about their insurance needs. Maintain accurate records of customer interactions and transactions. Resolve customer complaints in a professional and timely manner. Collaborate with team members to improve customer satisfaction. Preferred candidate profile Experience: 0-4 years in customer service or sales. Excellent communication and interpersonal skills. Ability to handle high-pressure situations and resolve conflicts effectively. Basic computer skills and familiarity with CRM systems. Strong problem-solving abilities and attention to detail. High School Diploma and Bachelor's degree preferred. Perks and Benefits Perks and benefits Amazing work culture. Complete Day shift. 6 Days working 1 Roster off Unlimited Incentives Good opportunity for career progression. GMC- Group medical coverage Gratuity is paid as per applicable law which is over and above total offered CTC Interested candidates please connect with me at 9560061485 or share resume at ankitsingh2@policybazaar.com Show more Show less