Customer Service Associate in Pune

Job Description

Key Responsibilities. Respond to customer inquiries promptly and professionally. Handle inbound calls. Provide clear, concise, and accurate information to customers. Identify and understand customer problems or requests. Provide solutions, escalate issues when necessary, and ensure customer satisfaction. Follow up with customers to ensure that their concerns were addressed. Offer details about products or services, including features, benefits, and usage. Assist with product selection or troubleshooting for the customer. Guide customers through using the company's website or other digital services. Skills. Good English communication. Must be a graduate. Ok with night shifts. Immediate joiner. About CompanyGrowinity is the best thing that can happen to your sales funnel. We have extensive knowledge and experience in the field of email prospecting, content syndication, sales & marketing qualified leads. Our specialists center around the most recent and refined lead generation techniques and help your deals and advertising group with an immense crowd of expected leads and convert them to change over into clients. We also have expertise in data enrichment, ABM, CRM, and social media marketing. We are a one-stop shop for all your B2B marketing and sales requirements. Delivering better outcomes for our customers is at the center of our conduct