Customer Service Blended US Telecom

Job Description

Role: Customer Service Process: US Telecom Blended Process Location: Noida Shift: US Shifts Week Off: 02 Rotational Work from Office Job Description: Answer customer queries on Chat and Call. Be empathetic when required. Listen attentively and provide first call resolution. Provide excellent service. Maintain high performance on all process metrics Hiring for US Telecom Blended Process (70% chat & 30% voice) Any graduate or undergrad. with a minimum of 06 months of international chat/email or blended process and with good communication and written skills can apply, 05 days a week working Rotational shifts and rotational offs., No cab facility is available Salary - Rs.45000 ctc and Rs.38600 inhand (for more than 1 year of exp.) and Rs.40000 ctc and Rs.33600 in-hand (for 06 months to 01 year of exp.) Send CVs on hr@basebiz.in for immediate response. Apply only if you have required experience and can join on Immediate basis. Job Types: Full-time, Permanent Pay: ₹33,600.00 - ₹38,600.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Evening shift Night shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Education: Higher Secondary(12th Pass) (Required) Experience: 06 Months of International Chat process: 1 year (Required) 06 Months of International Blended process: 1 year (Required) 06 months of International BPO Voice process: 1 year (Required) Language: English (Required) Location: Noida, Uttar Pradesh (Required) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person