Customer Service Consultant

Job Description

Job Title: Customer Service Consultant Location: Bathinda, Punjab Salary: ₹10,000 - ₹15,000 per month Qualification: Graduation (English language compulsory) Experience: Fresher or Experienced Job Description: We are seeking a highly motivated customer service consultant to join our dynamic team in Bathinda. The ideal candidate will possess strong communication skills in English and a customer-first attitude. Key Responsibilities: Handle inbound and outbound customer calls professionally Provide information about products and services to customers Resolve customer queries promptly and efficiently Maintain accurate records of customer interactions Follow up with customers to ensure their satisfaction Collaborate with team members to achieve company goals Requirements: ✔ Graduation degree (with English as a compulsory subject) ✔ Good communication and interpersonal skills ✔ Positive attitude and willingness to learn ✔ Ability to work independently and in a team environment ✔ Basic computer knowledge (MS Office, internet browsing, etc.) ✔ Prior customer service experience (preferred but not mandatory) Benefits: Comprehensive training provided Friendly and supportive work environment Opportunities for career growth Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Expected Start Date: 30/05/2025