Customer Service Coordinator

3 - 8 years

2.64 - 3.12 Lacs P.A.

Mumbai Suburbs

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Customer ServiceCustomer ComplaintsAfter Sales ServiceComplaint HandlingCustomer QueriesEscalation ManagementHandling Customer QueriesEnglishCustomer SupportCustomer SatisfactionHandling Client CallsHindi

Work Mode

Work from Office

Job Type

Full Time

Job Description

1) Record Complaints from customers & ensure proper documentation 2) Assign complaints to the appropriate service engineer 3) Keep customers informed about the status of their service requests 4) Timely prepare of invoices & payments follow-up Provident fund Annual bonus

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