Customer Service Executive

Job Description

Key Responsibilities: Establish and maintain strong relationships with customers, ensuring high levels of satisfaction and retention. Promote and sell banking products and services, effectively communicating their benefits. Address customer inquiries, resolve issues, and provide appropriate solutions. Proactively engage with potential customers to meet and exceed sales targets. Maintain accurate records of customer interactions and sales activities. Eligibility Criteria: Education: Freshers: Graduates from any discipline. Experienced Candidates: Undergraduates may apply if they have relevant experience. Age Limit: Up to 30 years. Required Skills: Strong verbal and written communication skills. Customer-oriented approach with excellent interpersonal skills. Ability to build and maintain relationships with clients. Sales acumen and negotiation skills. Problem-solving and conflict resolution abilities. Experience: Open to both freshers and experienced professionals. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Required) Experience: Strong verbal and written communication skills: 1 year (Preferred) Customer service orientation: 1 year (Preferred) Sales and negotiation skills: 1 year (Preferred) Interpersonal skills, Basic financial product: 1 year (Preferred) CRM and customer database management: 1 year (Preferred) Problem-solving and conflict resolution: 1 year (Preferred) Active listening, Target-driven mindset: 1 year (Preferred) Multitasking ability, Adaptability: 1 year (Preferred) Time management: 1 year (Preferred) Language: English, Hindi (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person Speak with the employer +91 9872925120