Job Description

1.Identifying, Handling and resolving customer queries and concerns while maintaining expected quality 2.Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs Required Candidate profile 1.0-3 years of relevant experience of domestic/international BPO 2.Strong interpersonal, problem-solving skills and verbal and written communication skills 3.Strong computer knowledge Perks and benefits 3000 of attendance bonus + 5% Variable pay