Customer Service Executive

2 - 3 years

4.0 - 4.5 Lacs P.A.

Bhiwandi, Global Complex

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Handling Customer QueriesCustomer ServiceCustomer Service ManagementLogistics SalesLogistics CoordinationComplaint ManagementSolving QueriesCustomer ManagementSOP transactionRCASOPCustomer Support OperationsCustomer QueriesCustomer HandlingLogistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

1.Addressing customer issues and grievances in a timely and effective manner. 2.Creating guidelines and SOP for transaction errors as well as Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA).

Human Resources and Staffing
N/A

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