Customer Service Executive Job

Job Description

About the job: Job details: 1. Position: Customer Service Executive 2. Working Days: 6 Days 3. Week Offs: Mon-Thurs (Any 1 Day Off) & Sat & Sun Compulsory Working 4. Shift Timings: Male - 24\*7 Shift (Last Shift Ends at 9/10 PM), Female - 6 AM to 9 PM (Any 9 Hrs) 5. Education & Experience: SSC/HSC/Grad Fresher Also 1-2 Yrs Experience (C.S. Preferred) 6. Communication: Should Be B28 High to B29 High 7. Age Criteria: Up to 35 Yrs 8. Rounds of Interviews: HR, Trainer, & Ops 9. Location: Andheri Key Responsibilities: 1. Responding to customer inquiries promptly and professionally to resolve issues, provide information, and ensure customer satisfaction. 2. Documenting customer interactions and feedback accurately to support continuous improvement and maintain service records. 3. Collaborating with internal teams to address complex problems and improve products or services based on customer input. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 2,00,000 - 4,00,000 /year Experience: 1 year(s) Deadline: 2025-06-26 23:59:59 Skills required: Time Management, Problem Solving, English Proficiency (Spoken), Interpersonal skills, Effective Communication and Conflict Management Other Requirements: 1. Immediate joiners. 2. Excellent communications. About Company: Wehire Talent Solutions is an HR recruitment company situated in Kandiwali West, Mumbai. We help candidates to help them find the ideal job.