Job Description

Position Overview: This is a full-time position requiring 0-3 years of work experience. Qualifications and Skills: - Excellent communication skills both oral and written (Mandatory skill) - Fluency in English, Hindi and Telugu (Mandatory skill) - Proficiency in Microsoft Office Suite (Mandatory skill) - Proven help desk expertise in case of experienced candidates - Efficient time management for handling multiple tasks simultaneously - Empathy to understand and relate to customer needs and concerns - Able to handle mail communications independently - Effective problem-solving skills to handle diverse customer issues