Customer Service Representative (CSR) - Banking Process @ Navi Mumbai

0.0 - 5.0 years

2.0 - 5.0 Lacs P.A.

Mumbai, Navi Mumbai, Mumbai (All Areas)

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Customer ServiceVoice ProcessEnglishCustomer SupportCustomer CareInbound ProcessBPOBanking ProcessCSRCallingCallsPhone BankingOutbound ProcessInboundVoice SupportOutboundCSEBanking VoiceTelecallingDomestic BPOCall CenterVoiceInternational BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Manage large amounts of incoming phone calls 2. Identify and assess customers’ needs to achieve satisfaction 3. interactive communication 4. Provide accurate, valid and complete information 5. Maintain confidentiality 6. Open for inbound process Required Candidate profile Minimum Requirements: - 1. Graduate Mandatory (No Pursuing) 2. Good Communication in English & Hindi 3. Age Bar: 20-30 Years 4. Immediate Joiners 5. Banking or insurance calling experience preferred

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