Customer Service Specialist 1

4 - 7 years

6.0 - 9.0 Lacs P.A.

Bengaluru

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Analytical skillsReport generationSAPNetworkingHelpdeskTime managementInventory managementCustomer serviceInventoryLogistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Position Title: Contracts Administrator 1 Grade #: 3 Location: Bangalore, India Job duties include: The primary goal of this position is to ensure the accuracy and quality of information contained within the various system used within the Customer Services logistics organizations for support of contracted customers. This function will work closely with Inventory Management, external vendors and partners, and other organizations to monitor, validate and maintain the data and to correct exceptions as discovered. In addition, the Inventory Specialist will also have responsibility for the following tasks: Key Responsibilities : Invoicing Aged In transit report Generation Aged In transit report Clean Up Correction of SN status (not STK) SN Warranty Swap Acknowledged STO report FG Part issues (no location, part merge) Ad hoc tasks ( remove JCPO items from ECC, other item transactions as needed) IC Help Desk Queue APAC, EMEA region emails to IC Sync report analysis and item correction Correction to China and India S4S shipments from repair Cycle Count Reports 551 Scrap Transactions Technical competencies required Graduate with 1+ years of experience preferably in a Inventory activities Excellent oral and written communication skills Experience in SAP will be a clear benefit Skills Required: Communicate effectively with people at multiple levels within and outside the organization. Good time management skills and the ability to prioritize projects, and multiple processes or tasks as required. Ability to work and manage time independently without close supervision and being able to achieve results within designated timelines. Strong problem solving and resolution skills, with excellent attention to detail, ability to review and root cause activities for corrective action. Strong analytical skills SAP Experience a plus .

Software Development
Sunnyvale CA +

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