Customer Service Specialist

Job Description

Company Description Welcome to EStreet IT Service & IT Consulting, a pioneer in digital marketing solutions since 2015. We specialize in crafting bespoke digital strategies, optimizing online presence through SEO, managing social media, running PPC campaigns, and designing user-friendly websites. Our commitment to excellence and cutting-edge technology sets us apart as the go-to partner for conquering the online sphere. Role Description This is a full-time remote role for a Customer Service Specialist at EStreet. The Customer Service Specialist will be responsible for providing top-notch customer support, ensuring customer satisfaction, maintaining phone etiquette, enhancing customer service, and optimizing the overall customer experience. Qualifications Customer Support and Customer Satisfaction skills Excellent Phone Etiquette Experience in Customer Service and enhancing Customer Experience Strong communication skills and ability to empathize with customers Ability to work independently and remotely Experience in IT consulting or digital marketing is a plus Bachelor's degree in Business Administration or related field Show more Show less