Customer Service Specialist

0 - 3 years

2.5 - 3.5 Lacs P.A.

Vadodara

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Customer ServiceCommunication SkillsCustomer ExperienceClient RetentionSolving QueriesVirtual AssistantAfter Sales ServiceInterpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

CUSTOMER SERVICE SPECIALIST ( US CLIENTS ) Profile: Customer Service Specialist Job Type: Full-time Location: Chhani, Vadodara, Gujarat Shift: US Shift Rotational (5:30 PM to 3:00 AM/11:30 PM to 9:00AM) Including 1HR Lunch Break) Working Days: 5 days a week (rotational week-offs) Training Duration: 2 weeks Responsibilities: l The role of a Customer Service Specialist (CSS) will be to work alongside our US clients and provide virtual assistance for their business via calls, chats and e-mails. l Additionally, they need to replicate the client’s business like payroll handling, back-office work, e-commerce, sales, content writing, digital marketing etc and work on their projects. Requirements: l Any graduate/undergraduate can apply. l Excellent in Written and Verbal English communication skills Perks and Benefits: l Fixed Incentives l Quick Promotions l Friendly Environment l Career Growth l Health Insurance l Festivals & Birthday Celebrations

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