Customer Success Associate – International Chat Support (Tech Process) Job

Job Description

About the job: Key responsibilities: 1. Provide prompt and accurate responses to customer queries via chat 2. Ensure high levels of customer satisfaction and first-time resolution 3. Troubleshoot technical issues and guide customers through appropriate solutions 4. Collaborate with internal teams to address customer concerns effectively 5. Maintain detailed and accurate records of all customer interactions Requirements: 1. Demonstrate excellent verbal and written communication skills in English 2. Exhibit strong interpersonal skills with the ability to empathize and engage with customers 3. Qualify as a graduate or undergraduate 4. Possess a minimum of 6 months of experience in an international process Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,75,000 - 4,50,000 /year Experience: 1 year(s) Deadline: 2025-05-29 23:59:59 Other perks: 5 days a week, Cab/Transportation facility Skills required: Client Relationship Management (CRM) and Customer Support About Company: At Elevate X Solutions, our mission is to help businesses grow and succeed. We provide a wide range of services, including market analysis, strategic planning, recruitment, and sales development, to help our clients achieve their goals.