Customer Success Associate

0.0 - 1.0 years

3.0 - 3.5 Lacs P.A.

Pune

Posted:3 days ago| Platform: Naukri logo

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Skills Required

Fluent EnglishImmediate JoiningInsurance Domain

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Manage customer success by providing exceptional support through phone calls, emails, and chats to resolve issues and address concerns. Collaborate with internal teams to identify opportunities for growth and improvement in customer relationships. Develop strong relationships with customers to understand their needs and preferences. Provide product training and guidance on insurance products to ensure customers are satisfied with their policies. Identify potential risks and escalate them to senior team members or supervisors as needed. To apply directly share your resume on nikhil.khawale@qplusstaffing.com or what's app on 9665226954

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