Customer Support Associate

1 - 4 years

1.5 - 3.25 Lacs P.A.

Noida

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Travel ProcessBlended ProcessEmail SupportNon Voice ProcessChat SupportEmail ProcessAmadeusInternational TicketingAirline ProcessAirlinesGDSAirline TicketingSabreInternational ProcessGalileo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities : Assist customers with technical issues related to AI-powered products and services. Resolve queries promptly email. Guide users through product features and functionalities. Collaborate with cross-functional teams to address complex customer concerns. Monitor and report product malfunctions or recurring issues. Maintain detailed records of customer interactions and feedback. Stay updated on new features and functionalities to inform customers. Provide training and support to junior customer support representatives For more Info - Contact Number - 9450396989 Mail - harpreet.kaur@nlbtech.in

Information Technology and Services
Phoenix

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