Customer Support Engineer

4 - 6 years

2.0 - 5.0 Lacs P.A.

Coimbatore

Posted:2 months ago| Platform: Naukri logo

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Skills Required

switchingapplication softwarenetwork engineeringnetwork securityconfigurationnetworkingdisaster recoveryrecovery operationsroutingsystem administrationnetwork performancecomputer hardwarelantroubleshootingnetwork troubleshootingccna

Work Mode

Work from Office

Job Type

Full Time

Job Description

JEM IT SOLUTION PRIVATE LIMITED is looking for Customer Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Providing accurate and relevant technical information to customers Troubleshooting and diagnosing technical issues and providing solutions to customers Collaborating with other departments, such as engineering and product development, to identify and resolve complex technical issues Maintaining accurate and up-to-date customer records and documentation Developing and delivering technical training to customers and internal staff Participating in the development and testing of new products and features

Information Technology
Tech City

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