Customer Support Executive (CSE)

Job Description

Job Title: Customer Support Executive – Solar Pump Manufacturing Location: Bakrol–Bujrang, Ahmedabad, Gujarat Department: Project | Reports to: Plant Head Job Type: Full-Time | Salary: ₹20,000 – ₹25,000/month Work Hours: 8 hrs/day | Sunday Off | CL/PL as per company policy Job Description: We are seeking a technically skilled Customer Support Executive to handle post-sales service and customer coordination for our solar pump products. Key Responsibilities: Manage customer calls and technical support Coordinate field service activities Maintain service logs and records Ensure customer satisfaction and timely issue resolution Required Qualifications: Diploma/Degree in Electrical, Mechanical, or any graduate Basic knowledge of solar or pump systems (preferred) Proficient in MS Office or Google Sheets Fluent in Hindi & English Strong problem-solving skills Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Yearly bonus Experience: Customer Support Executive: 1 year (Preferred) Location: Bakrol, Ahmedabad, Gujarat (Preferred) Work Location: In person Speak with the employer +91 8320092044