Customer Support Executive (CSE)

Job Description

Job Posting: Customer Support Executive Company Name: OneSpider Technologies LLP Location: Lower Parel, Mumbai (On-Site / Work From Office) Fixed Woking Hours: Monday To Saturday | 10:00 am to 07:00 pm About Us: OneSpider Technologies LLP is a fast-growing software company that focuses on providing solutions for the Pharma and FMCG sectors. We create user friendly software and mobile apps that help distributors and retailers manage their operations effectively. Our commitment to innovation and customer satisfaction makes us a great place for freshers to learn, grow, and start their careers in tech and customer support. Your responsibilities will include: Assisting clients with queries related to our ERP software. Providing expert support on software functionality. Addressing accounting and GST related concerns. Ensuring customer satisfaction by resolving issues in a timely manner. Collaborating with the team to improve our support processes. To be successful in this role, you'll need: A willingness to learn and adapt. Good communication skills to interact with clients. Basic understanding of software applications. Knowledge of accounting and GST. Freshers to 4 years of experience are welcome to apply. What We Offer: A supportive environment for freshers to kickstart their careers. Opportunities for learning and professional growth. A chance to work with a dynamic team in a fast-paced industry. Competitive salary and benefits. If you are eager to start your career in customer support and are ready to help our clients succeed, we would love to hear from you! Apply Now: Share Your Resume / CV on 9702074236 Job Types: Full-time, Permanent, Fresher Pay: Up to ₹20,000.00 per month Benefits: Commuter assistance Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Overtime pay Work Location: In person Application Deadline: 03/06/2025 Expected Start Date: 04/06/2025