Customer Support Executive (CSE) Only Male candidates

Job Description

Respond to customer inquiries via phone, handle service escalations Provide accurate, valid, and complete information by using the right tools and resources. Handle and resolve customer complaints, providing appropriate solutions and alternatives. Keep records of customer interactions. Follow communication procedures, guidelines, and policies. Escalate unresolved issues to the appropriate internal teams. Maintain a positive, empathetic, and professional attitude toward customers at all times. Suggest solutions to improve customer service processes Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: Customer support: 1 year (Preferred) Work Location: In person