Job Description

Role & responsibilities Analyze Customer problems and providing solutions using the knowledge based. Diagnose customer issues through process of elimation by asking probing questions. Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures. Preferred candidate profile 0 to 3 Years of experience. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Proficiency with computers, especially with CRM software and strong typing skills. Previous customer service experience, especially in practical industry preferred. Perks and benefits Best compensation as per Industry std