Job Description

Greetings from IGT Solutions As we are Hiring ! Freshers & Experienced International Non voice Blended process Job Responsibility: Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients & vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Center policies and procedures Completes any work as assigned by Management Knowledge, Skills & Other Abilities: Excellent communications skills, Strong process orientation, High energy, High Integrity & Work Ethics, Strong interpersonal skills & ability to communicate effectively, Strong problem solving skills. Educational & Essential Experience: Bachelor's Degree is required Bpo or Travel experience Excellent Written and spoken communication, business technical writing Computer Skills ability/experience using computer applications Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) Non-voice environment (Chat/Email) Call and book your interview slot : 10-30 am to 3-30 pm Location : 4th Floor, MSR North Tower, MS Ramaiah North Tower, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045 Contact Information given below Name- Boobalan WhatsApp Number: 6381370389 (Kindly drop your resume) Mail Id: r.boobalan@igtsolutions.com Note :- Excellent Written and spoken communication skills are required.