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Posted:2 months ago| Platform: 
Work from Office
Full Time
Job Description Strong communication skills & active listening. Excellent writing skills. Excellent typing skills. Graduation in any discipline. Good presentation skills. Comfortable with MS office tools. Handle social media platforms. Ability to handle chats & emails. Familiar with CRM systems & practice. Handle customers escalation, provide appropriate solution and follow up to ensure solution. Customer Orientation. Follow communication procedures, process & Guidelines. Take the extra mile to engage customers. Ensure customer satisfaction and provide professional customer support. Communicating & coordinating with collogues as necessary. Maintain a positive, empathetic and professional attitude toward customers. Responding quickly to customers inquiries on chats, emails & calls. Should be Comfortable with rotational shift. Preferred candidate profile Excellent Communication Empathy and Patience finding effective solutions Product/Service Knowledge Adaptability Problem Solving
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