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Posted:3 weeks ago| Platform: 
Work from Office
Full Time
Must Haves: 2–3 years of experience in voice and escalations. Fluent in English & Hindi with strong communication and problem-solving skills. CRM proficiency and multitasking ability. Empathy, patience, and a customer-first mindset. Your Day: Resolve escalated customer issues over calls with empathy and professionalism. Act as a SPOC for escalated cases until resolution or win-back. Coordinate with internal teams to provide timely solutions. Conduct feedback calls to improve service quality. Maintain accurate records in the CRM and suggest process improvements
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New Delhi, Faridabad, Gurugram
Experience: Not specified
INR 1.0 - 3.5 Lacs P.A.
Gurugram, Delhi / NCR
Experience: Not specified
INR 1.0 - 2.5 Lacs P.A.
Kota, Gwalior, Jaipur
Experience: Not specified
INR 3.0 - 4.5 Lacs P.A.
Mohali, Chandigarh, Panchkula
Experience: Not specified
INR 1.25 - 2.5 Lacs P.A.
Mumbai Suburban, Mumbai (All Areas)
INR 3.0 - 7.0 Lacs P.A.
INR 4.0 - 7.0 Lacs P.A.
INR 13.0 - 18.0 Lacs P.A.
INR 3.0 - 3.5 Lacs P.A.
Noida, New Delhi, Gurugram
Experience: Not specified
INR 2.75 - 4.0 Lacs P.A.
Experience: Not specified
INR 1.0 - 2.25 Lacs P.A.
