Customer support - Professional

- 1 years

1.0 - 4.0 Lacs P.A.

Hyderabad

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

operations managementservice operationsteam managementcustomer relationshipcustomer servicecustomer carebusiness developmentsalescustomer supporttechnical supportoperationscustomer satisfactioncustomer handlingcommunication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Internal and External Coordination with Clients fulfilling the Freight request Rate Negotiation with empanel Agents, Subagents, Co loaders, Airlines & Shipping Line to support sales Day to day update to Customer with regards to shipment Timely update of Logisys tracker updating customer remarks Liaise internally and externally and build strong professional working relationship with respect to stake holders and provide highest level of customer satisfaction Ensure timely response time on customer (Internal/External) requirements Proactive approach towards resolving any transaction disputes with respective to stake holders Maintain professional internal and external relationships that meet company core values Proactively establish and maintain effective working team relationships with all support departments Timely response on queries

Logistics and Supply Chain
Los Angeles

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