4 - 8 years

0.5 - 0.6 Lacs P.A.

Raipur

Posted:2 months ago| Platform: Naukri logo

Apply Now

Skills Required

Customer Experience ManagementRetention ManagementCustomer ExperienceCustomer RetentionCRM StrategyCustomer FocusRetentionChurn ManagementCustomer EngagementRetention StrategiesCustomer Life Cycle ManagementRevenue EnhancementCustomer Acquisition

Work Mode

Work from Office

Job Type

Full Time

Job Description

Acknowledge the customer and handle guests well. Customer Concern Resolution. Administer CSI in-dealership Survey (post card). Customer Satisfaction level analysis. Drive for Corrective and Preventive Actions. Increased Customer Retention Required Candidate profile • Improve customer loyalty and referrals. • Maintain high standards of house keeping. • Assist in CRM activities. • Maintain good relations with existing customers. • Conduct customer events.

RecommendedJobs for You