Job Description

SUMMARY Field Collection Executive Company: Leading fintech company Location: India Job Type: Full-time Experience: 1-5 years in collections, sales, or field operations role Job Description: Follow up with customers for recovery of overdue amounts through field visits to customer’s address Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App Ensure that the weekly/monthly collection target is met Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner Requirements Requirements: Ability to learn Discipline Good communication skills 10th passed & above can apply Fluent and proficient in communication in the local language (English/Hindi/Bengali) Understanding of the loan process and documents as informed in training Planning, organizing, and time management skills along with the ability to prioritize tasks/visits Must have own bike and driving license Benefits Huge Incentives, Medicial Coverage Bike petrol allowance