Job Description

JOB BRIEF - He would be responsible for overseeing overall parking operations of the multiple sites , ensuring smooth entry and exit, revenue collection, accounting, recording for audit, training parking attendants, keeping record of all authorized parking, access control system, etc. ROLES & RESPONSIBILITIES Ask The Supervisors To Note Down The Top 5 Tasks Of A CPM (Critical path Management) at The Car Park An Individual who is responsible for the team from end to end and manages the routine of their SOW to ensure that team members perform their tasks effectively. To ensure that the site functions as per the SOP agreed upon and to ensure the best service experience to the customers who visit the parking lot. Track punctuality & regularity and manage discipline within the site car park teams consisting of wardens and cashiers. Site team briefing and important considerations Cash, store, lock, and handover management at the end of the shifts. Maintain full team strength as per the duty roster Ensure minimum queuing at entry, exit, and central pay station Liaison with the Mall Manager Prepare shift end reports Ensure SOPs are followed Track individual performance of cashiers and wardens Handle incidents (theft, accidents) Escalate if unresolved. Conduct locational training. Conduct surprise audit checks. Provide customer service – punctures, directions. VIP entry and exit.