Job Description

Deputy Manager - Quality Process Excellence (QPE) || Navi Mumbai || Job Responsibilities : ( Must have ) (min 6 pointers & max 8) Six Sigma Green Belt OR Black Belt certification Graduate in any stream Analytics Good knowledge of MS Office Descent knowledge of statistical tools Drive the Six Sigma culture and initiative across the organization with commitment, passion and persistence Ensure Positive contribution to the companys Gross margins and Operating margins. Lead/ participate in Six Sigma and Lean projects. Identify and Mentor Six Sigma and Lean projects Mentor Green Belt Trainees Participate in consulting assignments Internally and at Client site Support/ Enable change management ensuing from the projects Value stream Mapping/ Process mapping Follow up on action items Recommend new/ improvements to delivery models Identify and ensure implementation automation projects, process improvements and cost optimization opportunities. Support maintenance of World Class Delivery standards Support Initiatives from CEOs office through CEO PMO Create reports for COO, Functional heads\Operational Heads and QPE. Monitor dashboards and issues for early warning signals and trends. Support for RFP, RFI, Sales Collaterals. Six Sigma and other (ARM grid) trainings. Participate in various meetings as part of the profile Job Responsibilities : (Desired) Should have done projects for Green Belt and Black Belt Good Communication skills Good interpersonal skills Criteria : (Must have) Must have driven process improvement plans/continuous improvement in customer service domain. Should be aware of DMAIC & Hypothesis Testing Graduate. Criteria : (Desired) Added advantage Mini Tab. Should be aware of 7 QC tools. Shifts timings: Flexible shifts Week Off : Saturday & Sunday