Position Overview:We are seeking a dynamic and experienced Relationship Manager to drive book growth and enhance customer satisfaction at our branches Pan India. The ideal candidate will have a robust background in financial products and a passion for delivering exceptional service. This role requires proactive client engagement, effective cross-selling, and consistent field activity.Key Responsibilities:- Client Management: Build and maintain strong relationships with existing clients, ensuring they fully utilize the financial products and services offered.- Book Growth: Drive the growth of the branchs book by identifying and capitalizing on opportunities for new business and expanding current client portfolios.- - Seek out a 360 view on the Distributor to seek additional business opportunities within the same group.- Product Cross-Selling: Promote and cross-sell additional financial & SAAS products, including term loans, insurance, and product enhancements to existing customers.- Lead Generation: Generate leads and drive sales for acquiring new retailers and distributors.- Client Visits: Conduct 4-5 client visits daily to ensure regular interaction and address any issues or opportunities.- Quality Portfolio by regularly meeting the Distributor & end customer to maintain a healthy portfolio with low delinquencies.- Distributor & Retailer Coverage: Ensure regular engagement with distributors and retailers to foster strong business relationships and support growth.- Reporting: Provide regular reports and updates to the Branch Head on client activities, sales performance, and market trends.Qualifications:- Experience: Minimum 5-8 years of experience in sales and client management roles, with a background in financial products, consumer durables, telecom, or FMCG.- Education: A degree in Business, Marketing, or a related field is preferred- Skills: Strong sales and customer service skills, with a proven track record of meeting or exceeding targets.- Travel: Willingness and ability to travel extensively, with a requirement for daily client visits.Attributes:- Highly motivated individual with a passion for sales and client service.- Excellent interpersonal and communication skills.- Ability to work independently and manage time effectively.- Strong problem-solving and negotiation skills.